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Why won't a Project Time Tracker entry submit?

Confirm the timer, Project context and Task selection before retrying.

If a time entry will not submit, confirm the timer is operating inside a valid Project record.

  1. Confirm the Project Time Tracker card has loaded successfully.
  2. If tracking to a Task, confirm the Task is associated with the Project.
  3. Stop the running timer before submitting if the current state requires it.
  4. Review the work-performed description and selected Task.
  5. Retry the submission once.

A successful submission writes the time entry to the Project Plus tracked-time ledger and updates the Task's cumulative Project Plus logged hours when a Task was selected.

If the error continues, provide support with the Project ID, Task ID if applicable, approximate time of the failure and a screenshot of the message shown in the card.